Sri Lanka Tourism Development Authority

Tourist Police

The Sri Lanka Tourism Development Authority is committed to ensuring that both local and foreign tourists have a safe, pleasurable and memorable travel experience in Sri Lanka without being subjected to any harassment, fraud, theft or inconvenience.

A fully fledged Tourist Police force has been established at SLTDA premises. Its functions are to re-establish a network of tourists Police stations in key areas for visitors, both local and foreign to enjoy a hassle free holiday.

Special Police units apart from the general police duties are assigned to serve tourists in all maters of guidance relief in adverse situations they have co-ordination with the tourist hotels and cover locations of the frequent and lodge.

The division is responsible to safeguard Sri Lankans from negative practice such as use of children for commercial sex, drugs, and other undesirable activities.

Tourist Police Division

Telephone: 0112-421451

Services provided by the Police

Emergency services for the public

1-1-9 Police Emergency service free of charge to the caller from any location Island wide.

The emergency service – The Police have in operation strategies to assist the public or any organization encountering adverse situations of any level, which may arise at any unexpected hour disrupting the normal way of life in the society.

The police emergency centre on 1-1-9 operating at Inspector Generals command Information centre Mirihana receives all public calls of emergencies and prompt action is taken.

The relevant local police station and the authorities too will be informed of the complaint in any part of the Island depending the nature of the complaint.

In case of Emergencies (personal and national cases eg. Disaster and accidents) the Police Emergency Response Crew will be at the doorstep within 15 Minutes (in the city), and in all other out station areas the distance and the terrain would effect the response time in reaching the location but will be quickly as possible.

Island wide Policing

The entire Island is covered by 401 Police station, which are at service 24 hrs of the day

Entertaining complaints of the general public

The general public could make complains which are entertained and addressed at the earliest. The public has the right to request an acknowledgment of the complaint made.

Issue of extracts of complaints

The OIC of the Police station issues extracts of complaints made by the public on an application made requesting for the same on payment of Rs.25 .00 per hundred words each. An official receipt is issued for the payment.

These extract of complaints are issued only on the provisions of law. The extract which the complainant is entitled in a criminal suit is mentioned in the criminal procedure code section 444 (1). In civil maters, extracts of complaints may be issued on request.